Specialty Retailer

Audit Challenge

This specialty retail company had a partially automated global process using Excel spreadsheets and Access database and wanted to reduce the significant administrative time required to make it work.

Solution

The company implemented the Compas Web Edition and the Compas Laptop Edition to reduce the excessive amount of administrative time.

Results

• Initial phase of rollout focused on store operations and loss prevention assessments; second phase designed to address store safety self-assessments; began with over 1,400 users covering over 600 locations
• Increased number of assessments by 30%
• Eliminated 10-12 hours of administrative time per week
• Created visibility into accountability by tracking individual store managers and assistant managers in addition to locations
• Improved ability to evaluate effectiveness of training based on individual manager scores

Client Success

“In fact, we've increased the amount of auditing we do by approximately 30% while all but eliminating 10-12 hours per week of administration.”

Improve Store Audit Efficiency

Integrated Solutions For Retailers, June 2007
This 700-store retailer conducts 30% more store audits with the same staff after deploying a mobile audit tracking solution.